From Storm Damage to Full Restoration
Our comprehensive 13-step process ensures you get the best possible outcome from your storm damage claim. We're with you every step of the way—and beyond. Most contractors disappear after the job. We continue to care for your roof with annual checkups and lifetime warranty support.
The Hive Process: Step by Step
We've perfected this process to maximize your insurance claim while minimizing your stress and out-of-pocket costs.
HAAG-Certified Inspection
Our forensic inspectors find damage others miss and document it for insurance.
File a Claim
Contact your insurance company to file a claim.
Meet the Adjuster
Our HAAG-certified inspector advocates for you during the adjuster's visit.
Choose Contractor
Review the estimate from your insurance company with you.
Pay Deductible
Pay your deductible - required by Texas law.
Schedule Work
We schedule the crew and prepare for installation.
Receive First Check
Receive your first insurance payment.
Complete Roof
Roof installation day - typically 7am to 7pm.
Final Inspection
We inspect the work and ensure everything meets our standards.
Receive Final Payment
Receive the final insurance check.
Relax
Enjoy your newly protected home!
Annual Maintenance Checkup
One year later, we proactively reach out to inspect your roof.
Lifetime Warranty Support
Ongoing protection with our lifetime workmanship warranty.
We Don't Disappear After Installation
Most roofing contractors finish the job and you never hear from them again. That's not how we operate at Hive.
Annual Maintenance Checkups
One year after your installation, we proactively reach out to schedule a comprehensive roof inspection. We don't wait for you to call us—we check in on you. This allows us to catch any potential issues early and ensure your roof continues to perform perfectly.
Lifetime Warranty Support
Every Hive installation comes with a lifetime workmanship warranty. We stand behind our work forever. If any issues arise related to our installation, we're here to fix it—no questions asked. This isn't just a warranty; it's our commitment to your peace of mind for as long as you own your home.
This is what "going above and beyond" means.
We're not just contractors—we're your long-term partners in protecting your home.
Why Our Process Works
We've helped hundreds of homeowners navigate the claims process successfully.
Maximize Your Claim
HAAG-certified inspectors ensure all damage is documented
Minimize Costs
You only pay your deductible. We handle the rest.
Quality Workmanship
Licensed contractors with years of experience
Ongoing Support
Lifetime workmanship warranties included
Questions About the Process?
Check out our FAQ section for answers to common questions about insurance claims, timelines, and what to expect.